Diona The Trainer

Dog behaviourist · Melbourne

A behaviourist reads the dog before training it.

Diona Chu is a Melbourne dog behaviourist working from Newport and Docklands, at homes across the inner west, and online. Reactive, anxious and unsettled dogs, and the people at the other end of the lead.

Murphy the black Labrador assistance dog sitting quietly under a cafe table in Melbourne

A dog behaviourist works out why a dog is doing something before deciding what to do about it. A trainer teaches a dog to sit; a behaviourist asks why the dog cannot settle in the first place, reads the body to find out, and changes the day so the dog no longer needs to bark, lunge or pace. That is the difference, and it is why owners who have been to two or three trainers end up with a behaviourist: the commands were never the problem.

The word is not regulated in Australia. Anyone can use it, and plenty do. So here is what it means when I use it, what it costs, and when you need a veterinary behaviourist instead of me.

Trainer, behaviourist, veterinary behaviourist: which one do you need?

Most dogs I see do not need the vet first. They need someone to read them properly. A dog that never settles anywhere, greets its own family like strangers and responds to nothing at all is a different case, and I will tell you at the consultation if that is your dog.

What a behaviourist actually does in the first 90 minutes

Most of the consultation is reading. Your dog's natural set, the shape it holds at rest, so everything else can be read as a move away from it. Its state under a trigger: the ear position, the tail base, the weight on the front or the back legs, the mouth, the tongue. How it recovers. What it does when nobody asks anything of it. And you: how you hold the lead, when you talk, whether you tense before the dog does. I read the human through the dog.

Then I put the dog in one of five states, pressured, stressed, excited, aggressive or relaxed, and tell you which one it lives in most of the day. Nearly every problem I am hired for is a dog living in the wrong state, and the fix is bringing its baseline down: real rest, less freedom, one-on-one play, and cycles instead of walks for the first stretch. The second half of the session is hands on, with the equipment and the handling that make that possible, and you leave with the plan for the week.

What it costs, and what it is not

The consultation is 90 minutes, $400, in Newport or Docklands, at your home across the inner west, or online. If the dog needs the program, it is four weekly sessions plus my feedback on your phone videos in between, $1,600 for the four weeks, $2,000 all up. Stop after the consultation and $400 is all you have spent. I do not sell one-off sessions, because a behaviour problem is a week problem, not an hour problem, and I am not a magician. I do programs.

It is not obedience classes, it is not a group, and it is not a lifetime of management. By the end of four weeks you should be able to read your own dog and run its day, which is the point of hiring a behaviourist rather than renting a trainer.

Newport, Docklands and the inner west

I am based in Newport. Consultations run on the streets and in the parks the dog actually uses, in Newport and Docklands, and at homes in Williamstown, Yarraville, Footscray, Seddon, Spotswood and Altona North. Murphy, my Labrador and a certified assistance dog, comes to most reactive-dog sessions. Outside Melbourne, the consultation runs online and the reading is the same.

Sessions run Wednesday to Saturday, in Newport, Docklands and inner west homes

Every enquiry starts with the form so I can read the dog on paper before I meet it. Tell me what is happening, what you have tried and who walks the dog. Fill in the form and I read it myself. Times go out in the order forms arrive.

Tell me about your dog →

Frequently asked

A trainer teaches behaviours; a behaviourist works on the state underneath them. If your dog knows the commands and still lunges, barks, guards or cannot settle, the commands were never the problem, and a behaviourist is the right call.
When the dog may be in pain or unwell, when the fear is so extreme that no input lands, or when medication is already on the table. A veterinary behaviourist is a vet with a further qualification who can diagnose and prescribe; the first consultation in Melbourne runs $600 to $900. I refer when I see that dog, and medication works best alongside the lifestyle change, not instead of it.
No. Nothing about dog training or behaviour work is regulated in Australia, so the word tells you little on its own. Ask what the behaviourist saw in your dog before they tell you what to do, and ask for the mechanism behind every instruction.
Around 350 a year for the past four years, more than 1,300 reactive dogs across Melbourne and online.
With me, $400 for 90 minutes. If the dog needs the program, four weekly sessions plus video feedback are $1,600, so $2,000 all up. Stop after the consultation and that is all you pay.

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